Frequently Asked Questions

Please reach us at heartfulldesigns.contact@gmail.com if you cannot find an answer to your question.

What if I like a piece of jewelry but wish it was in a different color or size

Most likely not a problem. Just contact me and let me know what you are looking for. I love creating custom pieces that will be just right for my customers.

I previously purchased one of your cute memory games and one of the pieces is missing. Can i just purchase a replacement piece

Absolutely, just contact me and let me know which piece is missing and I'll match it as closely as possible.

I would love to have a personal message engraved on a piece

Depending on the size of the piece ie., ornament or small box, yes it is possible. Most of the cutting and engraving has to be done prior to assembling a piece. If it is custom ordered from the beginning of the project then it is very much possible. Contact me with any requests.

Made With Heart

Frequently Asked Questions

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